Independent Dispute Resolution
Request and view billing dispute claims.
Do you want to set up an account?
- Health plans:
Email IDR@tdi.texas.gov
and we will set up an account for you.
- Mediators and arbitrators:
When you are certified by TDI, you will get an email with instructions on how to set up an account.
- Health care providers: After you request access, we will send you a temporary password.
Questions about this portal?
Email IDR@tdi.texas.gov or call 855-839-2427.
Are you a consumer / patient who got a medical bill you weren't expecting?
If yes, go to our Get help with a surprise medical bill webpage.
